Author · Speaker · Industry Disruptor
She Didn’t Follow
the Industry.
She Built It.
Keynote Speaker · Business Strategist · Luxury Facility Consultant
For Meeting Planners
I Need a Speaker
Inspire your audience to challenge assumptions, embrace change, and shake things up in their lives and careers.
Explore Speaking →For Facility Owners
I Need a Consultant
Build a more profitable, distinctive, and unforgettable pet business. Less staff. More revenue. A business that works for you.
Explore Consulting →Three+
Decades in the Industry
Global
North America · Europe · Australia
FOX
Gordon Ramsay’s Hotel Hell
Author
Yeah, My Child Barks. Get Over It.
The Story
She Started With a Dream.
She Built an Empire.
Shannon Heggem opened her first grooming salon in her parents’ backyard. By the early 1990s, she had launched one of the first luxury pet suite facilities in the country, at a time when the very concept of luxury pet care was unheard of. She didn’t follow a trend. She started one.
She has designed elite pet care facilities on multiple continents, trained hundreds of professionals through two schools she founded, and built a consulting practice that has shaped an entire industry from the ground up. She was personally requested by Gordon Ramsay’s production team to appear on Hotel Hell on FOX.
Then life bit back. A nearly fatal dog attack. A recovery that redefined everything. And a decision that changed the entire trajectory of her story: she refused to let it be the end. She went after everything that had ever scared her instead.
As Seen On
Gordon Ramsay’s
Hotel Hell on FOX
Shannon appeared as a guest at the Vermont inn featured on the show, only to be revealed at the end as the designer behind the complete kennel transformation. Her work has also been featured in numerous industry publications over more than three decades.
Keynote Speaking
She Will Make Your Audience
Question Everything.
For meeting planners who need a speaker that leaves people different than they arrived. Not inspired for the drive home. Actually different.
Bitten. Not Broken.
The Art of Turning Trauma into Triumph
Everyone gets bitten. It doesn’t matter who you are, how much money you make, or how carefully you have lived your life. At some point, life comes for you. The question is never whether you will get bitten. The question is what you do when the bleeding starts. Shannon has answered that question with her life. And she brings that answer to your stage.
♦Corporate ♦Women’s Organizations ♦Associations ♦General Audience
Facility Consulting
Your Business Should
Work For You.
Shannon works with pet boarding facilities, grooming salons, and pet resorts worldwide on a project basis. She has designed elite facilities on multiple continents and has spent more than three decades inside the business of luxury pet care.
The goal is never more complexity. It is the right structure: less staff, more revenue, and a business that reflects what you actually wanted when you started it.
Facility Design
From concept to completion. Luxury is an option, not a requirement.
Operations
Structure that reduces staff dependency and increases margin.
Revenue Strategy
Premium positioning, pricing, and services that attract the right clients.
Personal Goals
Business and personal alignment. Shannon works on both.
The Book
Yeah, My Child Barks.
Get Over It.
A Sarcastic Yet Soulful Guide for Those Who’ve Been Told “It’s Just a Dog.”
This book is not just for dog moms. It is for Jeff, the retired hunter who lost his retriever and has not been the same since. For the widow whose dog is the last thing she and her husband loved together. For the empty nester. The child-free woman by choice. The person who rearranged their entire life around a four-legged family member and would do it again without blinking.
It is for everyone who has ever been told it’s just a dog. Shannon Heggem has spent more than three decades watching people walk through her kennel door and apologize for loving their dogs too much. This book is her answer to every single one of them. Eleven chapters. Zero apologies.
Coming Soon
Gigi’s Gems Chihuahua Rescue
Where Senior Gems Find
Their Forever Sparkle.
Shannon and her husband Dennis rescue senior and special needs Chihuahuas. The dogs that other rescues won’t take because of their age, their medical conditions, or the complexity of their care.
Every rescue dog receives the same level of love and expertise that has defined Shannon’s entire career. Heated floors. Hand-prepared meals. Two in the morning check-ins. The same unwavering commitment to doing it right, for every single dog, no matter how old or how fragile.
Get in Touch
Let’s Build Something
Unforgettable.
Whether you’re planning an event that needs an extraordinary speaker or building a facility that needs to be reimagined, Shannon would love to hear about your project.